Patient Information

Scheduling Your Appointment

Thank you for choosing JWM Neurology. To schedule an appointment with any of our physicians, please call us:

317-308-2800 (Anderson/Elwood locations: 765-298-4545)

Our offices are open Monday through Friday from 8:00 a.m. – 5:00 p.m. by appointment. We’re committed to scheduling patients in a timely manner. And, our physicians are available 24 hours a day for emergency situations.

If you are unable to keep your scheduled appointment, please notify us by telephone no later than 24 hours in advance. This will allow us to give your time slot to another patient. If you are a new patient, please arrive 30 minutes ahead of your scheduled appointment time so that we can complete your registration. If you are an existing patient coming to JWM for a return visit, please arrive 15 minutes ahead your scheduled appointment time.

Preparing For Your Appointment

Each time you visit our office for your appointment, please bring an up-to-date written list of all medications you are taking, including dosage and frequency. Be sure to include any over-the-counter medications, vitamins, herbal substances, supplements, etc. You should also bring a list of observations regarding your condition, including any symptoms you are having. Consider logging this information into a notebook so you can write notes about your symptoms and progress. This will be helpful information for your JWM neurologist during your appointment. Please make sure you have your current health insurance information available to bring to your appointment.

What to Bring to Your Appointment

  • A written list of current prescription and over-the-counter medications you are taking, including dosage and frequency (include vitamins, herbal substances, supplements, etc.)
  • Your health insurance card
  • Your driver’s license or other official form of identification
  • Physician referral forms if required by your insurance
  • Pertinent information about your medical and surgical history
  • Any recent imaging tests such as MRI, EEG, CT, PET CT results or appropriate records you may have

Patient Portal

Our online Patient Portal enables patients to communicate with us securely. For more information or to obtain a user name, visit the JWM Neurology Portal page here.

Health Insurance Plans Accepted

Following is a partial listing of the insurance plans accepted by JWM Neurology. If your insurance plan does not appear on this list, be sure to ask your insurance carrier.

  • Anthem
  • Aetna
  • Cigna
  • Encore
  • Humana
  • Medicare
  • Medicaid
  • Private Healthcare Systems
  • Prohealth
  • Prudential
  • Sagamore
  • St. Francis Health Network
  • St. Vincent CMO
  • Travelers
  • Tricare North Region
  • United Healthcare

Frequently Asked Questions

Where are you located?

Please visit our locations page. This will enable you to get driving directions from your personal address. Do not search for JWM location addresses via Google, as incorrect information is sometimes published there.

We see patients Monday through Friday from 8:00 am to 5:00 pm by appointment.

We do not close for lunch. Our phones are answered, and we are open Monday through Friday from 8:00 am to 5:00 pm.

Please read the information about the insurance we accept.

You will need to contact your health care insurance company to inquire if we are in your network of providers.

You will need to contact your health care insurance company to inquire if you need a referral to see one of our physicians.

JWM has 11 locations in Central Indiana. Many of our physicians see patients at multiple locations.

Patient Financial Policies and Notice of Privacy Practices

You can view the JWM Neurology Patient Financial Policies, Terms, Conditions and Releases and Notice of Privacy Practices documents here.